Privacy Policy
Effective Date: 4th October, 2024
At Your English Upgrade, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and purchase our courses.
1. Information We Collect
Personal Information: When you sign up, purchase a course, or subscribe to our newsletter, we may collect personal details such as your name, email address, billing address, and payment information.
Usage Data: We collect data regarding how you interact with our website. This includes your IP address, browser type, access times, and pages viewed.
Cookies and Tracking: We use cookies to enhance user experience and track website performance. You can adjust your cookie preferences through your browser settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To process transactions and deliver purchased courses.
To communicate with you regarding updates, offers, or customer service inquiries.
To personalize your experience on the website and provide content tailored to your interests.
To improve our website and offerings based on feedback and analytics.
To comply with legal obligations.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
Service Providers: We may share data with trusted third-party vendors who assist us in operating our website or providing services (e.g., payment processors).
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your personal data, subject to certain legal exceptions.
Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any external sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page. Your continued use of the site after such changes will constitute your acknowledgment of the modified policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at [email protected]
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